Customer Resources

Please refer to the list of organizations that may be able to offer assistance with utility costs.

Family Crisis Support Services Inc.

(276) 679-7240

Commonwealth Catholic Charities

(276) 679-1195

Grace House on the Mountain

(276) 395-6588

Wise County Department of Social Services

(276) 328-8056

City of Norton Department of Social Services

(276) 679-2701

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Alerts

Service Line Survey

May 08, 2024

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Alert

Alerts

In an effort to assist in compliance with the EPA's Lead & Copper Rule Revision, the PSA is requesting your assistance in completing the following survey to tell us what material the service line is on the customer side of the meter. The EPA is requiring all utilities to create an inventory of utility-owned and customer-owned service lines by October 2024.

The survey can be accessed at: https://arcg.is/19fi4W0

We also have paper forms available for completion in the office.

Thank you for your cooperation and assistance!

- Cody A. McElroy, P.E. - Executive Director

Alerts

Service Line Survey

May 08, 2024

The survey can be accessed at: https://arcg.is/19fi4W0

We also have paper forms available for completion in the office.

Thank you for your cooperation and assistance!

- Cody A. McElroy, P.E. - Executive Director

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